AWS Managed Services for AWS partners
Deliver enterprise managed services. Keep the relationship. Keep the margin.
CloudVital is Ingram Micro's AWS managed services platform for partners. It lets any AWS partner, even one with no dedicated cloud practice, deliver 24x7 proactive management to the small and mid-size customers larger MSPs overlook. You stay the trusted advisor your customer already knows. Ingram Micro's platform and delivery team work behind you.
THE PROBLEM
Building a 24x7 managed-services practice on your own is slow to staff and hard to prove
These are the obstacles AWS partners run into today when they try to add managed services without a platform behind them.
THE SOLUTION
Building a 24x7 managed-services practice on your own is slow to staff and hard to prove
CloudVital is built for AWS accounts under roughly $50K in monthly AWS spend, the segment enterprise-focused MSPs skip. Ingram Micro supplies the platform and the delivery team. You keep the account, the relationship, and the margin.
INCLUDED IN EVERY ENGAGEMENT (BASE LAYER)
- Incident Management 24x7 proactive detection and response with SLAs.
- Monitoring Baseline CloudWatch with optimized alerting.
- Security Management AWS Config Rules, GuardDuty, compliance frameworks.
- Backup Management Centralized AWS Backup orchestration.
- Problem Management Root cause analysis and post-incident reporting.
- Logging and Reporting Monthly dashboards.
- Designated Experts A Cloud Service Delivery Manager and a Cloud Architect.
- Operations Tools Resource Tagger and Resource Scheduler for automated start and stop.
- Cost Optimization basics included as part of the base layer.
- Service Request Management 24x7 Support Center access.
MODULAR ADD-ONS, WHEN YOUR CUSTOMER NEEDS MORE
- Foundation Landing Zone setup and management, infrastructure provisioning support.
- Cost Optimization (FinOps) Weekly cost reviews, RI and Savings Plan management, rightsizing, showback and chargeback.
- Operations Automated patch management; Backup and DR orchestration with cross-region backups and quarterly DR testing.
- Security (SecOps) 24/7 threat detection, GuardDuty and Security Hub, vulnerability scanning.
WHY IT WINS
Built for the segment enterprise MSPs leave behind
Enterprise-focused MSPs concentrate on accounts above roughly $50K in monthly AWS spend, leaving the small and mid-size segment underserved. That gap is what CloudVital is built to close.
Deployment takes 2 to 4 weeks on CloudVital, versus 3 to 6 months for competing platforms. Customers under active management spend 35% more on AWS than unmanaged accounts, an argument you can bring straight into your AWS co-sell conversations.
ECONOMICS
Higher margin. Same customers.
Delivering CloudVital-managed services earns meaningfully more than reselling AWS alone, on the same customer base you already own.
Plus add-on revenue. Optional add-ons (Foundation, FinOps, Operations, SecOps) bring 10 to 20% additional revenue on top of your base tier.
Bring CloudVital to your practice
CloudVital is built for AWS partners with little or no existing managed-services capability today. There is no fixed prerequisite locked in yet. Talk to your Ingram Micro representative to confirm fit and next steps for your practice.
