Learn what we can do for you


Our team helps you build end-to-end solutions for your customers. We support you with every phase of the sales lifecycle so you can close more deals. With training courses, assessments and system demonstrations, we give you the tools you need to demonstrate full-service capabilities. With Solution Design and Services, you can be confident in your ability to deliver the right solutions and services to meet your customers’ business goals.

Need help building a solution for your client?

Our team of 240+ technicians holding over 2,000 certifications will help you offer better solutions to your customers. 


Call (800) 445-5066.

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Why Solution Design and Services
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Reduce time-consuming research
Our technology experts hold over 2,000 certifications and can answer questions about products, licensing, compatibility and more.
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Grow sales
Teams that use Solution Design and Services increase sales by up to 65%.
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Build solutions
Solution Design and Services technicians work with you to understand customer needs and build solutions to address those challenges. Our goal is to make you look good and help you close the sale.
How to access Solution Design and Services
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Complimentary offerings
SD&S is included for customers with average purchases of $187,000 over 3 months or $750,000 over 12 months. New customers get to try at no cost for 6 months.
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Partner programs
All members of Trust X Alliance, SMB Alliance and Cisco DAP Partners have SD&S access included.
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Bid preparation

A bid is a customer handing off a complex configuration review that requires extended time and expertise that goes beyond a standard phone call. The cost for each bid is $500 (SKU: 2CP966).

Our four-phase model
We can help you take on your customers' toughest IT challenges.
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Phase 1: discovery
We assess and gather relevant information about your business needs by probing on budget, close date and use of the product.
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Phase 2: solution design
We develop solutions that address the need by adding accessories and warranties to enhance the sale and allow for a smooth integration.
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Phase 3: educate
We present our findings and help you effectively communicate our recommendations to your customers. We can also consult with you directly.
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Phase 4: final report
We present you with a summary of the solution design recommendations and then immediately send out notes, product information and pricing.
Grow your business 

Our goal is to help you grow your business by partnering with our pre-sales SD&S team. Not currently meeting the sales requirements for complimentary service? We offer 90 days free access via the Reseller Growth Program.  

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