Seamless communication beyond boundaries.

Reshape communication in today’s digital world. Our end-to-end unified communications and collaboration (UCC) solutions streamline interactions, enhance productivity and connect teams anywhere. From innovative tools to comprehensive support, we empower your business to communicate and collaborate effortlessly. Leverage our products and services to elevate your offering and stay ahead of what’s next. 

Explore our extensive UCC offerings.
Ingram Micro offers a wide range of solutions and services designed to help you address all of your customers’ UCC requirements.
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UCC line card
See why Ingram Micro can be your one-stop source for UCC.
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UCC pro support
Get post-sales support and protect your investment.
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UCC Reseller Guide

Ensure a successful UCC deployment - our playbook explains how.

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What's next in UCC
Learn new ways to add UCC to your line card and provide the best CX.
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UCC video series

Enhance your UCC strategy with the latest technologies, including remote workforce tools, telemedicine and public sector solutions.

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Coming soon: Ingram Micro's Hybrid Work Solutions Fast Track

Get ready to unlock new growth opportunities! Our Fast Track program is your gateway to expanding your practice with tailored insights, expert collaboration, and access to evolving verticals. With seven key stages in your journey, success is just around the corner. Stay tuned!

Looking to expand your UCC solution portfolio?
Ingram Micro offers a range of UCC solutions to meet customer requirements and use cases.
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Mobile remote worker
Remote workers need anywhere, any way collaboration tools and often only have access to a mobile device.
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Office worker
Integration with other applications and platforms is critical and so is reliability. 
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Contact center
Contact centers need chat, social media and other ways to communicate with customers, internal team members and vendors.
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Huddle spaces/conference rooms
Create huddle spaces and update outdated conference rooms for videoconferencing, content sharing, conference calls and presentations.

Communication Solution Services.

Explore Ingram Micro’s Communication Solution Services, a value-added customer premise equipment (CPE) distributor and software services house that rapidly and accurately automates the supply chain at scale, tackling the demands of the evolving telecommunications sector. We customize a suite of service options and manufacturer solutions—such as UCC, network infrastructure and DCPOS—to monetize deployments, maintain product lifecycle, create recurring revenue and ensure the best customer experience.

Process automation and CPE lifecycle management—perfected
Communication Solution Services delivers process automation and CPE lifecycle management tools that take on time-consuming tasks, helping create a better customer experience and paving the way for revenue-generating growth.
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Automation platform
Need to accelerate your time to market with the latest cloud service? Our comprehensive automation platform provides tailored IT services to prep, enable and maintain IT solutions for cloud services.
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Execution and maintenance
From a pilot to certify the experience to product launch and lifecycle maintenance, our automated, scalable solutions are bolstered by API, portal, design service and custom development.
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Service options
Our team maps and highlights key services that meet each customer’s needs, offering service options that fit their short- and long-term goals.
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Solution recommendations
We pair manufacturer solutions—such as UCC, network infrastructure and DCPOS—with service options based on customers’ configuration requirements.

Your partner—at every turn

We’re committed to—and invested in—learning your business and offering end-to-end support, leaving you to focus on the task at hand: saying “yes” to customers and increasing sales. Why choose us? Ingram Micro’s long-term strategies deliver the best customer experiences and outcomes at scale.

Communication Solution Services—simplified
We designed our automation platform to customize process automation and CPE lifecycle management for service providers and resellers alike. From a pilot to certify the experience to product launch and beyond, we strategically deploy services, extending and expanding on business opportunities.
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Provisioning
As one of few CPE distributors offering provisioning services, we automate technologies and services and manage an unlimited number of device types.
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RMA services
Save time, resources and frustration with efficient, secure reverse logistics solutions for device returns, replacements and repair.
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API
Our API solutions deliver cost reduction, process improvement and automation for day-to-day business activity.
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Workbench
Meet complex customer demands with our material requirements planning (MRP) tool and job system, designed for seamless, managed IT service deployments.

Reach out to our team at (800) 289-6389 or (864) 271-9868, and we will contact you shortly to walk you through next steps and help customize solutions.

Simplify today’s collaboration challenges.
Enable customer success with our solutions and services. Select a category to learn how to capture more opportunities or connect with us.
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Endpoint installation, deployment and refresh
Discover turnkey cabling solutions with unmatched warranties.
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Infrastructure cabling
Leverage simplified design and installation for comprehensive cabling.
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Product lifecycle services
Earn more customer loyalty when you maximize solution lifespan with Ingram Micro Professional Services. 
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Telephony and emerging market assessment
Connect with our team to gain key insights.
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Connect with our UCC team.
The UCC team is ready to assist you, answering your questions and providing expert guidance to help you confidently get started with quoting.

Reach out to our team at (800) 289-6389 or (864) 271-9868, and we will contact you shortly to walk you through next steps and help customize solutions.

Have questions or want to learn more about UCC?

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